Terms and Conditions of Sale

Product Information

1. Website Information

Rapid Industrial Supply reserves the right to update errors on its website. Product depictions are for illustrative purposes only.

2. Product Substitution

Products may be substituted and may not be identical to descriptions or images in its website.

3. Occupational Safety and Health Administration

(“OSHA”) Hazardous Substance Material Safety Data Sheets (“MSDS”) for OSHA defined hazardous substances are prepared and supplied by the manufacturer. RAPID INDUSTRIAL SUPPLY MAKES NO WARRANTIES AND EXPRESSLY DISCLAIMS ALL LIABILITY TO ANY CUSTOMER OR USER WITH RESPECT TO THE ACCURACY OF THE INFORMATION OR THE SUITABILITY OF THE RECOMMENDATIONS IN ANY MSDS. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON OR USE OF ANY INFORMATION, AND FOR USE OR APPLICATION OF ANY PRODUCT.

4. MSDS and Proposition 65 Regulated Product Requests

Information on MSDS and Proposition 65 regulated products are available: Contact www.Rapid Industrial Supply.com. A complete list of Proposition 65 regulated chemicals is available by logging on to www.oehha.ca.gov.

5. California Proposition 65

The State of California requires warnings for products subject to Proposition 65. These products will be identified with the following warnings:

  • Warning: This product contains a product known to the State of California to cause cancer.
  • Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.

Terms and Conditions of Sale

This document supersedes all previous publications. Our terms and conditions apply to orders. We do not accept any deviations from our terms. We reserve the right to change our terms and conditions of sale at any time and without prior notice. Our terms and conditions in effect on the day an order is accepted shall apply without deviation.

Taxes

Rapid Industrial Supply Corporation is located in the state of Michigan and is obligated to charge sales tax for delivery in Michigan. Sales tax rate may vary from county to county.Michigan tax-exempt customers must submit their tax exemption certificate to avoid tax. We do not add or collect sales tax for states other than Michigan. It is the customer’s responsibility to pay appropriate tax to your state when necessary.

Receiving shipments

Please inspect all deliveries promptly. You must notify us within 48 hours of receipt with reported discrepancies or shortages.

Backorders

While we constantly strive to have all products in inventory, you may order an item that is temporarily out of stock. If an item is not in stock, it will be placed on backorder and shipped when the item is available via the same method as the original order.

Changes to orders

Our highly automated order system has a very short time span (usually minutes) in which to make any changes. Once your order has entered the processing cycle, we cannot accept changes. If you need to make a change, please call Sales immediately; do not rely on an email request. Sales will assist if possible, but please understand they are not able to help in all cases.

Business hours

Our website never sleeps, so please feel free to order online at any time.

Contact Information

Sales/Accounting phone: 269-686-0800

General accounting fax: 269-686-0800

Sales fax: 269-686-7703

Sales email: sales@rapidindustrialsupply.com

Returns fax: 269-686-7703

Returns email:  sales@automationdirect.com

Web site: www.rapidindustrialsupply.com